SERVICES OFFERED

Coordinate with external accountants as needed
Preparation and implementation of annual operating reports
Monthly and year end statements
Handle payment of any utility, insurance or other regular expenses (excludes payments to mortgage lenders)
Maintenance of rent deposit account

Discretionary inspections with proper legal notice to tenants
Coordinate property maintenance
Assure rental code compliance within the city of Alexandria
Management of all vendors and city inspectors
Turnovers and larger renovation projects
Conduct move-out inspections, record condition of property, and report to investor/owner

Main point of contact for tenants
24-Hour tenant hotline
Manage tenant relationship
Respond and resolve problems/issues promptly
Rent collection
Security deposit evaluations
Coordinate any necessary paperwork with HRA or any other social services organizations
Sending and applying late notice and fees
Evictions and unlawful detainers
Maintain compliance with all rules, regulations, deadlines and reporting requirements of any funders and lenders
Point of contact for any on-site staff